Return policity
Policy
Returns are accepted only if the seal on the box remains unbroken. That counts for all products.
Condition requirements
Items must be returned in their original, unopened, and undamaged packaging with the seal intact.
Return costs
Customers are responsible for all return shipping costs.
Return address
Please send returns to the specified address. Note that no prepaid return labels are provided at this time.
Orca International AG
Døftmoln department
Romanshornerstrasse 28
8580 Amriswil
Switzerland